Job Training Program

Responsibilities:●Responsible for the overall success of all new customer deployments as a single point of contact during the deployment service period.●Build and maintain well-established relationships with key customer stakeholders.●Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track and on time.●Manage Customers to ensure all teams are aligned and deliverables are met.●Work escalated accounts, and resolve with all required Zscaler resources.●Maintain project tracking and customer issue documentation within appropriate systems and databases.●Effectively communicate services, tools, and processes related to onboarding and post-sales support engagement.●Perform welcome calls with customers, describing the service, tools, and process.●Provide regular deployment status and progress updates to Customers streamlining message to fit different customer base/audiences. Qualifications:●Understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways.●Strong verbal and written communication skills.●Strong project management and organizational skills.●Ability to work on multiple projects simultaneously.●Ability to present to a large audience and facilitate calls of that size.●Bachelor’s degree in Engineering or Business●Project Management (PMP) certification●3+ years of project management experience

Qualifications:●Understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways.●Strong verbal and written communication skills.●Strong project management and organizational skills.●Ability to work on multiple projects simultaneously.●Ability to present to a large audience and facilitate calls of that size.●Bachelor’s degree in Engineering or Business●Project Management (PMP) certification●3+ years of project management experiencePreferred Skills:● Professional experience/familiarity operating solutions built on: Azure, AWS, and GCP.● Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM.● Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory.● Industry certifications such as CCNP, JNCIP, PCNSA (or Higher), CISSP, or CCSP.