Emergency Services Sector Administrative Officer

As a member of the Cybersecurity and Infrastructure Security Agency’s Emergency Services Sector (ESS) you will support CISAs efforts to enhance the security, resiliency, and reliability of the Nation’s cyber and physical infrastructure. CISA serves as the Sector Risk Management Agency (SRMA) for the Emergency Services Sector. ESS is 1 of 16 critical infrastructure sectors and has dependencies and interdependencies with multiple critical infrastructure sectors. You will work internally with CISA’s Stakeholder Engagement Division, Sector Management and support other federal agencies responsible for critical infrastructure security and resilience, including Sector Risk Management Agencies (SRMAs) for all 16 critical infrastructure sectors. As the Administrative Officer for the ESS, you will be responsible for managing the shared mailbox, creating and vetting communications, organizing ESS meetings, coordinating with contract staff to ensure meeting notes inform future work, and enhance the ESS file management system. Students will learn the centralized logistics programs that support a diverse mission and workforce that spans all critical infrastructure across the entire nation. This position is ideal for transitioning service members with administrative, operations, and planning experience operations as it offers professional growth in a dynamic and impactful environment.

• Lead ESS external communications.• Collaborate with ESS teammates to enhance ESS communications and organization• Participate in Shared Mailbox Continuous Process Improvement studies analyses.o Streamline ESS Communications processes (distro lists, automation, etc) Review, Edit, Adjust ESS Shared Mailbox SOP o Streamline ESS File Management processes  Review, Edit, Adjust ESS File Management SOP• Meeting Facilitation• Review and refine support Memorandums of Agreement and Statements of Work• Improvement Planning:o Track and document corrective actions identified during various ESS meetings and engagements.o Assist in updating plans, policies, procedures, and requirements to address identified gaps.• Arrange and promote ESS meetingso Work with Contract Support who record minutes of ESS meetingso Assist staff with troubleshooting, identifying, and tracking administrative issues• Assist in the short- and long-range planning and development of plans and policies to support the implementation of the national policies.