HVAC Dispatcher & Office Operations Specialist
All branchesDefense Industrial BaseNational Security
Website provided by the program.
At a glance
- Open to
- All branches
- Format
- In person
- Length
- 151 - 180 days
- Locations
- 2 locations in New Jersey
- Job locations
- New Jersey, New York
- Career field
- Installation, Maintenance, and Repair
- Target MOS/ratings
- Open to all MOSs, AFSCs, Ratings, and military occupational specialties. Experience in operations, logistics, administration, customer service, scheduling, maintenance coordination, or dispatch is beneficial but not required.
About the program
HVAC Dispatcher & Office Operations Specialists support the daily office and dispatch functions of an HVAC company. Participants receive hands-on training in customer service, scheduling, technician dispatch, ServiceTitan, work-order administration, customer and technician communication, documentation, invoicing support, and general office operations.
Jobs this program prepares you for
Participants will train for civilian employment in HVAC dispatch and office operations. Duties may include answering customer calls, scheduling service appointments, dispatching and coordinating technicians, updating customer and job information in ServiceTitan, monitoring daily schedules, communicating appointment and service updates, maintaining work-order documentation, assisting with invoicing and administrative records, and performing general office support functions. Participants will gain experience coordinating communication between customers, technicians, service managers, and other company personnel.
Eligibility & prerequisites
No prior HVAC experience required. Participants should demonstrate professionalism, reliability, attention to detail, effective verbal and written communication skills, basic computer proficiency, and an interest in customer service, dispatch, scheduling, or office operations. Training is conducted in person and requires regular interaction with customers, technicians, and company personnel.
Locations & contacts
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- Bergenfield, NJ 07621Joshua Stanton-Savitzjstantonsavitz@gmail.com
- Bergenfield, NJ 07621Joshua Stanton-Savitzjstantonsavitz@gmail.com
How to apply
- Contact the provider using the website or email above. Ask about openings, start dates, and the application.
- Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
- Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
- Read reviews from past participants on Rate My SkillBridge.
Policy details: official DoW SkillBridge site · our FAQ