War Dog Junk Removal's Office Support Specialist SkillBridge Internship

The Office Support Specialist 120-day SkillBridge Internship focuses on training someone to become a trusted operational support person alongside the Office Manager helping maintain happy customers, informed crews, organized paperwork, and maintaining a steady flow of the daily business. This SkillBridge is about following the standard of “If it is your responsibility, own it. If you see a problem, address it. If you don’t know, ask. If you make a mistake, fix it.” Trainings will be conducted in the following areas: Client Communication, Trash vs. Junk Removal, Scheduling and Dispatch Support, Service Agreements, Customer Follow-Up, Data Entry and Record Keeping, Bookkeeping and Financial Administration, Bank Runs and Daily Errands, Office Organization, Invoicing and Payments, Collections and Customer Follow-Ups, Email, Phone, and Text Communication, Problem Solving and Customer Service, Confidentiality and Professionalism, General Office Administration, and Company Systems and Procedures.

The Office Support specialist supports the Office Manager and can manage the routine office workflow of the day-to-day administrative and customer service functions. They can independently handle routine office responsibilities, communicate professionally with recurring and one-off customers, distinguish between weekly trash service and one-time junk removal. Create and maintain service agreements, perform bank runs, complete accurate data entry and bookkeeping tasks, and keep the office organized and running smoothly.