Software Solutions Analyst SkillBridge Program - Internship

he Software Solutions Analyst supports the delivery and continuous improvement of a SaaS jury management platform. This role assists with client implementations, including gathering requirements, configuring systems, testing functionality, and developing user documentation and training materials. The analyst also collaborates with Product and Support teams to test new features, document workflows, and help resolve issues, ensuring a reliable and effective experience for end users.

The Software Solutions Analyst plays a key role across the full lifecycle of the company’s SaaS jury management solutions. The role supports client software implementations by gathering requirements, configuring systems, creating customized HTML/CSS templates, executing test plans, developing end‑user documentation, and delivering client training. The analyst also contributes to next‑generation product development through feature testing, documenting user flows, and providing feedback to Product Management. In addition, the role supports ongoing product enablement by testing new features, assisting with rollout planning, and collaborating with Support to triage and document issues.