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JPI Healthcare Solutions, Inc.

Job Training Program

Job Training All branches

Website provided by the program.

At a glance

Open to
All branches
Format
Online
Length
Duration not listed
Locations
Online
Career field
Sales and Related
Nearest installation
3555 Veterans Memorial Highway, Suite D

About the program

Tech Support Specialist

Jobs this program prepares you for

1. Support JPI customers Monday – Friday, from the hours of 8:45AM to 5:15PM NY Eastern Standard Time.2. Receive calls and respond to them politely and effectively.3. Create New Tickets.4. Reply to customer voicemails and emails promptly.5. Keep dealers and customers up to date on the progress with their cases.6. Escalate issues to next-level tech support, with full documentation of the issue and customer.7. Refer to records to identify if customers calling for support are under support and warranty with JPI

Locations & contacts

How to apply

  1. Contact the provider using the website or email above. Ask about openings, start dates, and the application.
  2. Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
  3. Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
  4. Read reviews from past participants on Rate My SkillBridge.

Policy details: official DoW SkillBridge site · our FAQ