Job Training Program

At a glance

Open to

All branches

Format

Online

Length

91 - 120 days

Locations

Online

Job locations

Ohio

Career field

Computer and Mathematical

Target MOS/ratings

Army 25 Bravo - Field Tech

Nearest installation

OH

About the program

Jobs this program prepares you for

Eligibility & prerequisites

Associates Degree or equivalent experience.• Active Directory migrations and deployments• Exchange upgrades and migrations• Network infrastructure architecture and design• Office 365 deployments and migrations• Microsoft Desktop automation and deployment• Customer support and help desk services • Project / Customer specific training and documentation• Active Directory: 3 years (Preferred)• Office 365 Migration: 3 years (Preferred)• Ability to work with Microsoft Integration partners and providers

The Partner Services Engineering team plays a critical role to ensuring that our partners are successful in using our platform and APIs to create a marketplace where are customers can go to enhance their application options and functionality. The Partner Services Engineer 1 (PSE1) role is an entry level role that is critical for our organization’s growth and evolving technical workforce. Their alignment with the Partner Account Management Team gives the PSE1 the support and direction needed to be successful in servicing our partners during development startup and throughout the phased product lifecycle. The PSE1 play a very important role sharing a key partner satisfaction metric and setting a high standard of collaboration and engagement that is expected by our Partner Account Team members, the Partner, and their development staff.The group is looking for a passionate entry level technologist who enjoys learning new technology, can understand concepts quickly, has passion for other’s success and is willing to dive into tough technical problems that impact our Partners. In this role, the successful candidate would be responsible for cross boundary collaboration with key stakeholders who are responsible for the overall adoption of our platform and APIs with our partner ecosystem. The PSE1 is the “front line of defense” as an advocate of the partner, ensuring that support or development issues are meeting our service level expectations for both quality results and minimizing the issue’s time to resolution. The successful candidate will need to build strong relationships with the Partner Account Management Team, platform and API Engineering, Support Services, and their management staff. Building and maintaining a strong working relationship with the partner’s development managers, Support Engineers and their development and testing staff will be critical to the candidate’s success in this role.The successful candidate will have successfully completed a workforce development program like DoD, SkillBridge, Apprenticeship, or Certificate training programs on Information Technology Administration, (Linux or Microsoft Platforms, Azure or AWS Cloud Management) Application Development using C#, Python or other current development languages. IT Industry Certifications and/or Associates Degrees in IT are highly desirable. The position requires strong interpersonal skills, ability to deal with ambiguity, and demonstrated ability to communicate effectively (spoken and written). They need to possess a passion for the success of other and are willing to contribute to other’s successes. Being a customer/ partner advocate while still understanding the business limitations that set current and future expectations is a very important competency to hold in this role.

Locations & contacts

• Online 44094

  Near OH
  Monica Kelley

  monica_kelley@gotoeis.com