Customer Success Internship
Internship All branchesDefense Industrial BaseNational Security
Website provided by the program.
At a glance
- Open to
- All branches
- Format
- Hybrid
- Length
- 61 - 90 days
- Locations
- 1 location in Virginia
About the program
Customer Success Interns at Accrete will gain hands-on experience supporting U.S. Government and Intelligence Community clients in a SaaS environment. Over a 12-week period, interns will be trained in onboarding, client engagement, account strategy, and cross-functional collaboration. This internship could serve as a pathway to a full-time Customer Success Manager role.
Jobs this program prepares you for
Interns will be assigned many tasks including, but not limited to: Research and summarize U.S. Government and Intelligence Community customer needs.Study federal procurement, onboarding, and contracting processes.Review FedRAMP compliance and SaaS deployment models.Assist in onboarding federal clients using internal SOPs and tools.Tailor documentation and welcome kits for new customers.Analyze previous onboarding experiences and suggest improvements
Eligibility & prerequisites
The ideal candidate should meet at least some of the following criteria: The ideal candidate have fit at least some of the following criteria:Strong interest in national security, AI, and government contractingExcellent research, writing, and communication skillsComfortable working cross-functionally in a dynamic startup environment
Locations & contacts
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- Alexandria, VA 22314Mariah Smithmariah.smith@accrete.ai
How to apply
- Contact the provider using the website or email above. Ask about openings, start dates, and the application.
- Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
- Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
- Read reviews from past participants on Rate My SkillBridge.
Policy details: official DoW SkillBridge site · our FAQ