Operations Manager - Internship

The Wesco Management Trainee Program is an intensive supply chain experience (120-180 days). The program is designed to provide you with real-world professional experience working for a Fortune 500 company! Throughout the program, you will develop your skillset and overall business acumen, gain product and industry knowledge, and engage with our local and senior leaders in the immersive supply chain experience. You will work directly under the supervision of one of our department managers. Trainees will experience many facets of our exciting supply chain to include Sales, Warehouse Management, Transportation, Supply Chain, Information Technology, and Finance. As the Manager Trainee – Operations you will manage multiple priorities in a customer-centered environment. While leading a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. Providing exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indictors (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Responsibilities• Learns to manage all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems. • Experience management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.• Leads by example to maintain a safe and secure workplace.• Experiences leadership activities to include coaching, mentoring, hiring, and training employees. • Assists in ensuring compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).• Learns to manage expense-based profit and loss statement (P&L) to plan.• Helps to drive efficiencies within the facility using LEAN methodologies. • Assists in maintaining facility tour-ready standards.• Supports through leadership and direction preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).• Learn to match facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance. • Actively engaged in developing annual budgets for the facility. Qualifications• High School Degree or Equivalent required; Bachelor’s Degree preferred• Experience managing a group or team of individual contributors and/or indirectly supervises support staff• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)• Ability to effectively communicate in both group and individual settings• Capable of handling multiple priorities with a high sense of urgency• Ability to travel 0-25% of the time.