Systems Support Coordinator (IT) - Job Training Program
Job Training All branchesDefense Industrial BaseNational Security
Website provided by the program.
At a glance
- Open to
- All branches
- Format
- In person
- Length
- 31 - 60 days
- Locations
- 1 location in Indiana
- Job locations
- Indiana
- Career field
- Installation, Maintenance, and Repair, Computer and Mathematical
About the program
The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.
Jobs this program prepares you for
Respond to incoming inquiries via phone and emailProvide Tier I technical support to field and corporate associatesRepair, image, and deploy laptops, tablets, and other IT equipment for useWork on special projects as assigned
Eligibility & prerequisites
Associate degree or IT certifications requiredKnowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applicationsMust be comfortable interfacing with different stakeholders at all levels of the organizationDemonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectivelyA high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience
Locations & contacts
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- Indianapolis, IN 46240TJ Martinmilitary@usicllc.com
How to apply
- Contact the provider using the website or email above. Ask about openings, start dates, and the application.
- Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
- Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
- Read reviews from past participants on Rate My SkillBridge.
Policy details: official DoW SkillBridge site · our FAQ