Security Guard - On-the-Job Training

This position is responsible for maintaining a safe, secure environment for patients, visitors, staff, and all UPMC-owned or adjacent properties. The role establishes a visible security presence by patrolling hospital buildings, grounds, garages, and designated areas or by maintaining an assigned post to deter criminal activity and identify safety hazards.

Security Guards monitor security, fire, and environmental alarms, respond to incidents and disputes, and work cooperatively with UPMC Police Officers and local law enforcement when needed. They provide customer service and assistance to patients and visitors, including escorts, directions, wheelchair support, and help with vehicle issues. Additional duties include locking/unlocking facilities, enforcing parking regulations, documenting incidents, and responding to emergencies requiring physical readiness and strong interpersonal communication skills.