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Entry Level IT SpecialistWhat You'll Be Doing● Providing technical support and troubleshooting computer based problems● Maintaining internet connectivity, back-up information, and troubleshooting glitchesand other system issues● Install and update computer software and hardware as needed● Working with the team to identify and manage risks● Implementing and upholding cyber-security protocols, monitor security certificatesand company compliance of requirements● Providing help desk support for onsite and remote staff● Providing technical support and routine maintenance of IT/technical equipment forApple, PC, Network, Hardware, Software, and printers and mobile devices● Set-up, maintain, secure, and administer local-area-network● Provide routine maintenance of IT/technical equipment and problem solve issues.● Provide IT expertise for projects, upgrades, purchases, installations, and trainingincluding documentation● Participate in System and Technology projects as assigned and supporting the teamas necessary● Additional tasks as assigned
Jobs this program prepares you for
Entry Level IT SpecialistSkills and Qualifications● 2-5 years of practical work experience.● Working knowledge of relevant IT systems, tools, and software.● Programming skills are a plus● Excellent problem-solving and critical thinking skills● Excellent organization, time management and prioritization● Efficient troubleshooting abilities● Effective communication skills, including speaking, writing and active listening● Great customer service and interpersonal skills● Ability to work in a fast-paced environment with minimum supervision● Attention to detail with strong verbal and written communication skills● High attention to detail and a focus on fact-based decision making● While IT professional experience is not necessarily required, technical aptitude,background, coursework, or relevant projects are desired● Must be able to collaborate with individuals at all levels of an organization - we workin a very open and collaborative environment and love people who bring their ideasand ambition with them every day - it's something we value being able to share withone another● Highly self-motivated and adaptable individuals are most successful in this role. Inother words, be prepared to tell us why IT is what you're passionate about
Eligibility & prerequisites
Recommended Certification Path Candidates are encouraged to pursue any three certifications aligned with this role duringor after the internship:• CertFirst CPT – Certified Penetration Tester (Vendor-Neutral Red Team Certification)• CompTIA PenTest+ – Intermediate-level offensive security credential• eJPT – eLearnSecurity Junior Penetration Tester• CEH – EC-Council Certified Ethical Hacker (DoD 8570 approved)• OSCP – Offensive Security Certified Professional (Advanced Practical Exam* CompTIA - A+, Network+, Security+ These certifications provide practical and theoretical grounding in modern offensivesecurity practices.7. Additional Benefits• Eligible for DoD SkillBridge placement during final 180 days of service• Access to on-demand training, exam vouchers, and virtual labs• One-on-one mentoring from senior penetration testers• Participation in real-time security assessments and live fire exercises• Pathway to full-time employment or advanced apprenticeship track
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