Service Operations Manager, Drains Division

The objective of this program is to prepare the participant to lead and grow a drain services department and potentially develop toward broader operational leadership responsibilities. The participant will develop practical skills in team leadership and accountability, coaching and motivating personnel, sales and revenue growth, productivity and performance management, KPI monitoring and addressing performance gaps, recruiting and developing talent, and coordinating with dispatch and leadership. No technical experience is required. The role offers the potential to grow along a General Manager in Training path with Korte Does It All, an Apex Service Partners company.

The Drains Manager will own the growth and performance of the drain services department at Korte Does It All, an Apex Service Partners company. Responsibilities include driving revenue, sales, and productivity; setting clear performance expectations and holding the team accountable to them; and coaching and motivating personnel to achieve higher results. The Drains Manager will monitor KPIs, quickly address performance gaps, and build a culture of urgency and high performance. The role also includes recruiting and developing strong talent and working with dispatch and leadership to make the most of every opportunity. Experienced technical staff support the department, so the Drains Manager can focus on leading the team, driving sales, and taking ownership of results. The ideal candidate is competitive, process-oriented, and motivated by growth, with the goal of growing the department rather than maintaining it.