Job Training Program
Job Training All branches
Website provided by the program.
At a glance
- Open to
- All branches
- Format
- In person
- Length
- Duration not listed
- Locations
- 1 location in Montana
- Job locations
- Montana
- Career field
- Legal
- Target MOS/ratings
- IT Systems Support 1
About the program
The IT Systems Support 1’s primary function is to answer computer users’ inquiries regarding computer software/hardware operations and to resolve problems over the phone, via remote assistance, e-mail, or walk-in.
Jobs this program prepares you for
Training: Training will be conducted 2 hours per day, 5 days per week for 6 months. The remaining portion of the day (6 hours) will be practical application of training received. Type of Instructional Model Training will be provided through computer-based training, on the job training, as well as mentorship with experienced professionals. Objectives: • Demonstrate the ability to complete tasks independently as training sections are completed. • Demonstrate excellent and professional customer service skills. • Demonstrate the ability to manage multiple priorities in a sometimes-stressful environment. Requirements/Task(s): Task 1: Password Resets. Task 2: Ticket Generation for internal and external users. Task 3: New employee onboarding and device setups. Task 4: Disposal of surplus equipment. Assessments: Assessments will be based on the ability of the individual to complete objectives, training, and daily tasks. Successful applicant(s) will be subject to: Criminal History Fingerprint Check and Driving History.
Eligibility & prerequisites
Desktop support and Criminal History Fingerprint Check and Driving History.
Opportunity for employment with the Montana Department of Justice!
Locations & contacts
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- Helena, MT 59601Armando Oropezaarmando.oropeza@mt.gov
How to apply
- Contact the provider using the website or email above. Ask about openings, start dates, and the application.
- Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
- Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
- Read reviews from past participants on Rate My SkillBridge.
Policy details: official DoW SkillBridge site · our FAQ