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Graduate America Inc.

IT Helpdesk Administrator - SkillBridge Online Certificate (640 Clock Hours) - Employment Skills Training

Employment Skills Training All branchesDefense Industrial BaseNational Security

Website provided by the program.

At a glance

Open to
All branches
Format
Online
Length
151 - 180 days
Locations
Online · jobs available nationwide
Target MOS/ratings
25B (Army Information Technology Specialist), 1D7X1 (Air Force Cyber Defense Operations), IT (Navy Information Systems Technician), 0671 (USMC Data Systems Administrator)

About the program

Entry-level help desk / computer support / desktop support technician who installs, configures and troubleshoots computers, operating systems and networks and provides end-user technical support in corporate IT departments, managed service providers, schools, hospitals and government offices. Graduate America's IT Helpdesk Administrator program (CIP 11.0901) is a 640-clock-hour, 100% online, asynchronous certificate program approved by the Texas Workforce Commission (school S6523, Addison, TX) and accredited by MSA-CESS.

Jobs this program prepares you for

Prepares transitioning Service members for entry-level Help Desk Technician roles. Certificate of Completion - IT Helpdesk Administrator (640 clock hours), awarded by Graduate America, Inc. under Texas Workforce Commission approval (school S6523). Coursework is aligned to CompTIA A+ and CompTIA Network+ exam objectives; certification exams are administered by CompTIA.

Eligibility & prerequisites

High school diploma or GED required. Training is 100% online and asynchronous; a computer and reliable internet access are required. Participation requires unit commander approval per DoDI 1322.29.

$0 when covered by VA education benefits (GI Bill). Otherwise, tuition is per the Graduate America catalog (ga.edu). SkillBridge training is funded by Graduate America employer partners and Graduate America SkillBridge scholarships.

Locations & contacts

How to apply

  1. Contact the provider using the website or email above. Ask about openings, start dates, and the application.
  2. Confirm eligibility. SkillBridge is generally for service members within 180 days of separation who have their command's approval.
  3. Get your unit commander's authorization following your branch's SkillBridge process. Start early; approvals take time.
  4. Read reviews from past participants on Rate My SkillBridge.

Policy details: official DoW SkillBridge site · our FAQ