Systems Administrator

The Systems Administrator plays a critical role in keeping Concord Energy's technology running smoothly, securely, and efficiently so staff can focus on their work delivering for a leading independent commodities marketing, logistics, and trading company. This role maintains servers, virtual infrastructure, and network systems, administers cloud users and resources, and serves as a helpdesk resource and escalation point for staff equipment, software, and services. The ideal candidate is a clear communicator and organized problem-solver who enjoys learning new technologies and working with people across the company. Regular after-hours maintenance windows and participation in night and weekend support may be required.

Frequent Tasks:• Troubleshoot staff’s issues accessing internal and external digital services• Review suspect communications staff receive for indications of phishing/malware• Assist staff with remote access to internal systems• Help staff migrate from old to new equipment• Patch physical and virtual infrastructure, regularly requiring after hours maintenance windows• Azure cloud user/infrastructure administration• Maintain and monitor system health monitoring tools• Monitor for and remediate security events• Participation in afterhours support during nights and weekendsRelevant Skills:• Prioritizing and managing assigned and self-identified ticket tasks• Maintaining clear and timely communication with staff• Searching online resources for solutions to issues• Clear documentation• Passion for learning new skills and technologies• Desktop hardware/OS support• Microsoft Office suite support• iOS/iPadOS/Android support• Printer hardware/connectivity troubleshooting• Network deployment, troubleshooting, and remediation• Server support and lifecycle management• Backup administration and monitoring• Scripting experience• Occasional lifting of heavy equipment• Reliable transportation with occasional work-related trips around town• 1-4 years of relevant experience preferred, but not required.