# HVAC Dispatcher & Office Operations Specialist

Provider: [Yuhan Heating & Air Conditioning](https://programs.cccareers.org/providers/yuhan-heating-air-conditioning)

- Program type: Not listed
- Branches: All branches
- Format: In person
- Length: 151 - 180 days
- Locations: Bergenfield, NJ
- Website: https://www.yuhanhvac.com
- Contact: Joshua Stanton-Savitz, jstantonsavitz@gmail.com
- Page: https://programs.cccareers.org/programs/yuhan-heating-and-air-conditioning-hvac-dispatcher-and-office-ad3lqx

## Summary

HVAC Dispatcher & Office Operations Specialists support the daily office and dispatch functions of an HVAC company. Participants receive hands-on training in customer service, scheduling, technician dispatch, ServiceTitan, work-order administration, customer and technician communication, documentation, invoicing support, and general office operations.

## Job description

Participants will train for civilian employment in HVAC dispatch and office operations. Duties may include answering customer calls, scheduling service appointments, dispatching and coordinating technicians, updating customer and job information in ServiceTitan, monitoring daily schedules, communicating appointment and service updates, maintaining work-order documentation, assisting with invoicing and administrative records, and performing general office support functions. Participants will gain experience coordinating communication between customers, technicians, service managers, and other company personnel.

## Locations

- Bergenfield, NJ, 07621
- Bergenfield, NJ, 07621

Source: public DoD SkillBridge listings via CCC Programs. Confirm details with the provider and your chain of command.