# Information Technology Intern

Provider: [University of Mississippi (Ole Miss)](https://programs.cccareers.org/providers/university-of-mississippi-ole-miss)

- Program type: Internship
- Branches: All branches
- Format: In person
- Length: 31 - 60 days
- Locations: University, MS
- Website: https://www.olemiss.edu
- Contact: Christopher Maroney, cmaroney@olemiss.edu
- Page: https://programs.cccareers.org/programs/university-of-mississippi-ole-miss-information-technology-intern-o48kp6

## Summary

Information technology intern will gain experience in a university operational and classroom setting displaying understanding of systems and support for both organizational enterprises and education delivery systems and personnel.

## Job description

All internship training and activities will be performed in support of the listed learning objectives. University Orientation & Customer Service; Understand university culture, customer service expectations, IT organization Help Desk & ITIL Fundamentals; Ticket management, communication skills, incident management Endpoint Support I; Hardware installation, imaging, deployment, asset management Endpoint Support II; Microsoft Intune, device security, troubleshooting Windows & macOS Classroom Technology I; Classroom AV systems, projectors, displays, instructor stations Classroom Technology II; HyFlex classrooms, Zoom Rooms, Teams Rooms, lecture capture Networking Fundamentals; TCP/IP, switches, Wi-Fi, cabling, network troubleshooting Network Operations; Monitoring tools, wireless support, VoIP basics, infrastructure tours

## Locations

- University, MS, 38677

Source: public DoD SkillBridge listings via CCC Programs. Confirm details with the provider and your chain of command.