# Service Coordinator Level I and II - Job Training Program

Provider: [Huff-n-Puff Fitness Repair, LLC](https://programs.cccareers.org/providers/huff-n-puff-fitness-repair)

- Program type: Job Training
- Branches: All branches
- Format: In person
- Length: 91 - 120 days
- Locations: Lombard, IL
- Website: https://www.hnpfit.com
- Contact: Dan Thompson, dan@hnpfit.com
- Page: https://programs.cccareers.org/programs/huff-n-puff-fitness-repair-llc-service-coordinator-level-i-and-ii-job-yb91yu

## Summary

Join the Huff-n-Puff Team: Where Veterans Serve Veterans! Are you a skilled, mission-driven service member transitioning out of the military? At Huff-n-Puff Fitness Repair, a proudly veteran-owned company, we understand the values, skills, and dedication that come with military service. We're here to support your transition by offering hands-on, rewarding work as a fitness equipment technician, where your attention to detail and technical skills will shine.

## Job description

Essential Functions: Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Manages department schedule by maintaining calendars for technician personnel and arranging service calls. Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Other duties as assigned

## Locations

- Lombard, IL, 60148

Source: public DoD SkillBridge listings via CCC Programs. Confirm details with the provider and your chain of command.