# IT Helpdesk Administrator - SkillBridge Online Certificate (640 Clock Hours) - Employment Skills Training

Provider: [Graduate America Inc.](https://programs.cccareers.org/providers/graduate-america)

- Program type: Employment Skills Training
- Branches: All branches
- Format: Online
- Length: 151 - 180 days
- Locations: Nationwide
- Website: https://ga.edu
- Contact: Malcolm Allen, ceo@myceo.com
- Page: https://programs.cccareers.org/programs/graduate-america-inc-it-helpdesk-administrator-skillbridge-online-7undix

## Summary

Entry-level help desk / computer support / desktop support technician who installs, configures and troubleshoots computers, operating systems and networks and provides end-user technical support in corporate IT departments, managed service providers, schools, hospitals and government offices. Graduate America's IT Helpdesk Administrator program (CIP 11.0901) is a 640-clock-hour, 100% online, asynchronous certificate program approved by the Texas Workforce Commission (school S6523, Addison, TX) and accredited by MSA-CESS.

## Job description

Prepares transitioning Service members for entry-level Help Desk Technician roles. Certificate of Completion - IT Helpdesk Administrator (640 clock hours), awarded by Graduate America, Inc. under Texas Workforce Commission approval (school S6523). Coursework is aligned to CompTIA A+ and CompTIA Network+ exam objectives; certification exams are administered by CompTIA.

## Locations

- 75001

Source: public DoD SkillBridge listings via CCC Programs. Confirm details with the provider and your chain of command.